Frequently Asked Questions

Post-deployment support typically consists of the following major activities:

• Monitoring: The ongoing process of empowerment the performance, health, and availability of the application. Monitoring is essential to detecting and correcting problems when they occur.
• Maintenance: The continuing task of reviewing the application to correct bugs, patch security issues, and update features to ensure this stability and security.
• Support: Ongoing technical support of end users regarding routine issues, troubleshooting, and answering questions.
• Optimization: Ongoing processes of empowering with performance upgrades and efficiency upgrades based on ongoing analysis and improvements.
• Documentation: Ongoing updates to the documentation; system documentation as well as user documentation, for ease of app maintenance and user support.

Overall, these activities will help ensure the application continues to perform reliably and effectively and the end users experience the best performance and utilize the application to their satisfaction.