Frequently Asked Questions

To present your Post Deployment Support costs in a concise manner:

• Post deployment support costs on average range from 15% to 25%a year from the original software development budget.
• Assess your software’s complexity, scope of support (bug fixes, updates, user support), and service level (hours, team size).
• Divide the annual support estimate by 12 to provide a monthly cost.
• Consider other expenses, such as infrastructure, tools, and whether support is obtained in-house or outsourced.

For example, if your development costs $240,000 you should expect to spend $3,000 to $5,000 a month in support.